Services

Patience and empathy is at the root of all our services

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Services on offer

Alzheimer care

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Through extensive experience, Gentle Graces understands that every individual’s care needs are unique to them. That is why we offer the support of highly trained and compassionate Personal Support Workers (PSWs) on an as-needed basis. Whether it is for a few hours a day or more comprehensive care, our team of PSWs are here to provide assistance tailored to your loved one’s specific needs.

Why choose our PSWs?:

  • Expertise You Can Trust: All of our PSWs are fully trained, certified, and experienced in providing exceptional care. They are skilled in assisting with a variety of daily tasks, including bathing, dressing, mobility, meal preparation, and more.
  • Safety First: We prioritize safety by thoroughly vetting our staff through rigorous background checks and client surveys. This allows for continuous training for professional development to ensure we meet the highest professional standards.
  • Flexibility to Suit Your Needs: Whether you need short-term support, respite care, or ongoing assistance, our PSWs are available to provide care whenever and however you need it.

 

With Gentle Graces, families can feel confident knowing their loved ones are in the care of attentive professionals. Let Gentle Graces provide the care and support you deserve, on your terms.

companionship

Memory Care

Gentle Graces is committed to providing specialized care tailored to the unique needs of those living with memory-related conditions. Our team of professionals are adequately trained to offer support while prioritizing safety and autonomy.

Gentle Graces acknowledges that these conditions affect not only the patient but also their family. Our approach emphasizes creating a calming and structured environment, fostering trust, and ensuring a sense of security for both clients and their loved ones.

What we offer:

  • Personalized Care Plans: Customized to align with the individual’s preferences, needs, and daily routines.
  • Engaging Activities: Stimulating exercises to promote mental well-being and preserve cognitive abilities.
  • Safety First: Strategies to minimize risks like wandering or confusion while promoting independence.
  • Companionship: Meaningful interactions that nurture emotional health and combat feelings of isolation.

 

When you choose Gentle Graces, you are not just employing help—you are partnering with a world class team dedicated to treating your family as its own. Let Gentle Graces grant you peace of mind, knowing your loved one is in caring and capable hands.

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Nursing Care

When it comes to managing health needs, there is no place like home. With Gentle Graces, we bring professional nursing care directly to your doorstep, providing expert medical support in the comfort and familiarity of the home. Our skilled nurses deliver personalized care tailored to each individual’s health requirements, offering both convenience and peace of mind for families.

Why choose our in-home Nursing care?

  • Comprehensive Services: From wound care, medication administration, and chronic disease management to post-operation support and monitoring, Gentle Graces covers a wide range of health care needs.
  • Seamless Coordination: We work closely with your health care team to ensure continuity of care and to keep family members informed every step of the way.
  • Enhance Convenience: Avoid the stress of hospital visits or long-term facility stays by receiving professional care in the comfort of your own home.

 

Our nursing care allows you to focus on what matters most: spending quality time with your loved ones. With Gentle Graces, you can trust that their health and well-being are in expert, caring hands. Let Gentle graces provide the reliable, compassionate nursing care your family deserves.

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Companionship

At Gentle Graces, companionship is not an add-on—it is a core part of holistic care. Loneliness and isolation are common among seniors and those in recovery, often affecting emotional and cognitive well-being. Our in-home companionship services are designed to foster meaningful connection, routine, and emotional support—all within the familiar comfort of home.

Gentle Graces companions do more than spend time—they build trust and engage clients through personalized activities that promote joy, conversation, and mental stimulation. Whether it’s sharing a cup of tea, assisting with a favourite hobby, enjoying a walk, or reading together, every interaction is shaped by the individual’s interests and preferences. This approach ensures companionship that feels natural, enriching, and truly supportive.

Our commitment:

  • Reducing Isolation: Regular visits from a friendly and caring companion to brighten their day.
  • Engaging Activities: Stimulating mental and emotional well-being through conversations, puzzles, and other enjoyable pastimes.
  • Emotional Support: A kind, listening ear and heartfelt encouragement to boost confidence and morale.
  • Safety and Security: A watchful presence to ensure comfort and peace of mind for families.

 

Gentle Graces strives to make every moment meaningful. Let Gentle Graces be there to provide the care, connection, and companionship your loved one deserves, helping them feel supported and cherished in the comfort of the home.

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Overnight Care

When the sun sets, care and support needs remain just as important. Gentle Graces provides reliable and attentive overnight care to ensure your loved one’s safety, comfort, and well-being throughout the night.

What our Overnight Care includes:

  • Nighttime Assistance: Support with toileting, mobility, and repositioning to ensure comfort and preventing complications.
  • Medication Reminders: Timely administration of evening or overnight medications as needed.
  • Monitoring and Safety: A vigilant presence to reduce the risk of falls, wandering or other nighttime concerns.

 

Our overnight team provides families with the peace of mind needed for a good night’s rest, knowing that their loved ones are never alone during the night. Whether for a few nights a week or on a regular basis, the Gentle Graces team is here to deliver the care and attention needed.

Let Gentle Graces help you sleep soundly.

Tired Woman Wearing Medical Scrubs Working Or Studying On Laptop At Home At Night

Palliative and End-of-Life Support

Caring for a loved one during the final stages of life is an emotional and deeply personal journey. With Gentle Graces, we provide end-of-life care to support individuals and their families through this challenging time. Our palliative and hospice services are designed to enhance comfort, preserve dignity, and offer peace in the comfort of the home.

What We Provide:

  • Anxiety Management: We understand that anxiety is a common challenge during this stage of life, both for the individuals and their families. Our team provides gentle reassurance and calming techniques that promote peace and relaxation.
  • Emotional and Spiritual Support: Our team is here to provide a listening warm guidance, and a calming presence for both the individual and their family.
  • Medication Reminders: Timely administration of evening or overnight medications as needed.
  • Collaborative Approach: We work closely with hospice and medical teams to ensure coordinated care.
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Gentle Graces is honoured to be part of this sacred time, providing care with the utmost respect, compassion, and attentiveness. Let Gentle Graces help your family create meaningful moments and provide the support needed to navigate this transition with grace, love, and dignity.

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Respite Care

Caring for a loved one is a labour of love, but even the most dedicated caregivers need time to recharge. At Gentle Graces, we offer professional respite care services to give family caregivers the break they deserve while ensuring their loved ones continue to receive exceptional constant care.

How Our Respite Care Helps:

  • Peace of Mind: Whether you need a few hours, a day, or an extended period, our trusted caregivers will provide attentive, compassionate support in your absence.
  • Engaging Companionship: Your loved one will enjoy meaningful interactions and activities, helping to keep them mentally and emotionally stimulated.
  • Flexible Scheduling: Respite care is available on your terms—whether you need a one-time break or recurring assistance.
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Taking time for yourself is essential. Let Gentle Graces be your partner in care, ensuring your loved one is in safe, caring hands while you focus on rest or self-care, keeping you at your freshest.

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Live-In or 24/7 Care

When your loved one requires around-the-clock support, Gentle Graces is here to provide continuous, compassionate care that ensures their safety, comfort, and well-being every hour of the day. Our 24/7 and live-in care services offer peace of mind to families, knowing their loved ones are never alone and always in safe hands.

Why Choose Our Extended Care Services:

  • Unmatched Availability: Whether it is daytime assistance or responding to nighttime needs, our caregivers are present and attentive at all times.
  • Consistent Companionship: Our live-in caregivers build meaningful relationships, providing emotional support and companionship that fosters trust and well-being.
  • Enhanced Safety: With constant monitoring and assistance, we help prevent falls, wandering, and other risks that can occur when someone is left alone.
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With Live-in care from Gentle Graces, your loved one can remain in the comfort of their own home while receiving the highest standard of care. Let Gentle Graces provide the security and support your family needs to feel confident and at ease every step of the way.

Home is where care and comfort should always be.

Unhappy disappointed senior mature man sitting on sofa with broken leg in cast and crutches nearby and looking aside with room interior at background. Injury, trauma, recovery, rehabilitation concept

Return from Hospital

The transition from hospital to home can be overwhelming for both patients and their families. Gentle Graces offers specialized return-from-hospital care to ensure a smooth and safe recovery in the comfort of home. Our team provides the support and expertise needed to help your loved one regain their strength and independence while granting you serenity.

How We Support:

  • Safe Transitions: Gentle Graces coordinates with hospital staff to understand discharge instructions and ensure all medical needs are met.
  • Home Preparedness: From preparing meals to light housekeeping, we create a clean and comfortable environment to support healing.
  • Recovery: Our caregivers assist with medication reminders, wound care, mobility support, and more to promote a successful recovery.
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Let Gentle Graces take the stress out of post-hospital recovery. Gentle Graces is here to provide the care and attention you or your loved one needs to heal, allowing you to focus on what matters most—being present.

With Gentle Graces by your side, you can feel confident knowing the return home will be met with professionalism and dedicated support.

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Hourly Care

Sometimes, a little extra help goes a long way. With Gentle Graces’ Hourly Care services, you have access to flexible and reliable support tailored to meet your loved one’s needs, whether it is for a few hours a day or on an as-needed basis.

Why Choose Hourly Care?

  • Customizable Scheduling: Our Services fit seamlessly into your routine, whether you need assistance in the morning, afternoon, evening, or for a specific task.
  • Regular Support: Gentle Graces helps with personal care, meal preparation, errands, light housekeeping, and more to make everyday life easier and more enjoyable.
  • Family Relief: Hourly care provides family caregivers with the opportunity to take a break, handle errands, or attend to other responsibilities with ease of mind. 
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Whether it is assistance with specific tasks or simply an extra set of hands, our hourly care services are designed to enhance quality of life without requiring a long-term commitment.

With Gentle Graces, you get the flexibility and exceptional care you deserve, delivered whenever and however you need it.

FAQ

Home health care is a range of medical and non-medical services provided in the comfort of an individual’s home, including nursing care, personal support, help with daily activities, medication management, and companionship. Its goal is to promote independence and enhance quality of life through personalized care. Gentle Graces delivers flexible, client-focused home care with tailored support plans and a compassionate approach that prioritizes both comfort and connection here in the Greater Ottawa Region.

Home health care is available to individuals of all ages who need assistance with medical or daily living tasks due to aging, illness, injury, disability, or post-surgical recovery. It is ideal for seniors, those managing chronic conditions, individuals recovering from hospital stays, or anyone who needs ongoing support to remain independent at home. Eligibility is typically based on the level of care required, which is determined through a FREE initial assessment.

Gentle Graces offers the convenience of professional care delivered in the comfort of home, allowing clients to remain in a familiar and supportive environment. Our flexible care plans are tailored to each individual’s needs, supported by trained and thoroughly screened caregivers who prioritize safety and dignity. We also provide relief and guidance for family caregivers, helping reduce stress and prevent burnout. By focusing on personalized, respectful care, we aim to enhance quality of life while promoting independence.

The first visit is a FREE consultation led by our executive team. During this visit, we review medical history, assess current needs, discuss personal goals, and evaluate the home environment to ensure safety and comfort. This step allows us to align expectations, create a personalized care plan, and select the most suitable caregiver. By the time care begins, your assigned caregiver will already be familiar with your situation, home, and preferences—allowing meaningful care to start from day one.

The frequency of visits is customized to match your specific needs and preferences. Care can range from occasional visits of a few hours per week to full 24/7 support, depending on the level of assistance required. Our team works closely with you and your family to create a flexible care schedule that ensures you receive the right support at the right time. Regular reassessments are conducted to adjust visit frequency as your needs evolve.

Yes, you can request Gentle Graces by name for your home health care services. Simply inform your doctor or health care team of your preference, and we will coordinate directly with them to ensure a seamless transition of care. Gentle Graces is committed to delivering personalized, high-quality support tailored to your needs, and we would be honoured to be your chosen provider.

Gentle Graces operates as a mobile in-home care service, focusing all efforts on bringing care directly to you rather than maintaining a physical office. Our team is always accessible by phone or email to answer questions, arrange services, and provide support. This approach allows us to remain flexible, responsive, and fully dedicated to delivering consistent, high-quality care wherever you are in the Greater Ottawa Region.

In Ontario, the cost of home health care can be covered through a mix of funding sources, depending on your needs and eligibility. While certain medical services may be funded by the Ontario Health Insurance Plan (OHIP), many non-medical supports require private payment or coverage through extended health insurance. Some individuals may also qualify for assistance through programs such as the Ontario Disability Support Program (ODSP) or other local funding options. Gentle Graces can assist in exploring these options and help create a care plan that fits both your needs and budget.

A “home” for home health care includes any place where an individual lives or resides, not just a private house. This can include apartments, condominiums, retirement residences, or even assisted living facilities, provided that the individual requires additional personal or medical support within that setting. Gentle Graces delivers care wherever you call home, ensuring you receive the right support in the environment where you feel most comfortable.

The length of home health care varies based on individual needs and circumstances. Some people may only require short-term care during recovery from surgery, illness, or injury, while others may benefit from ongoing, long-term support due to chronic conditions or aging. Care plans are tailored to your situation and reviewed regularly to ensure the right level of care for as long as it’s needed—whether for a few weeks or an extended period.

Gentle Graces follows a rigorous process to ensure only the most qualified and trustworthy caregivers join our team. Every care worker undergoes comprehensive screening, including verification of certifications (and their expiry dates), vulnerable sector checks, detailed work history reviews, and validation of driver’s licenses and insurance. In addition, all caregivers carry their own private liability insurance for added peace of mind. Beyond credentials, every team member participates in our proprietary Gentle Graces training, where they are re-trained in our unique standards of care—emphasizing respect, safety, and personalized support. We also conduct regular client surveys, and feedback directly influences the standing of our healthcare professionals. This approach not only ensures continuous improvement but also allows us to celebrate our Gentle Graces superstars, reducing turnover and maintaining a highly motivated, compassionate team.

“Homebound” describes individuals who have significant difficulty leaving their home due to illness, injury, or medical conditions. This may be the result of mobility challenges, recovery needs, or health risks that make travel unsafe or exhausting. Homebound individuals often require support with daily activities or medical care and may be unable to attend appointments or manage tasks outside the home without assistance. Home health care services exist to bring professional support directly to them, ensuring they receive the care they need in a safe and familiar environment.

  • Home Health Care: Involves both medical and non-medical services provided in the home, such as nursing care, physical therapy, medication management, and assistance with daily tasks. It is typically intended for individuals recovering from illness or surgery, or those managing chronic health conditions.

  • Hospice Care: Focuses on comfort and quality of life for individuals in the final stages of a terminal illness. Rather than curative treatments, hospice care provides pain management, emotional support, and guidance for both patients and their families, either at home or in a hospice facility.

  • Personal Care: Primarily non-medical, this service assists with activities of daily living, such as bathing, dressing, grooming, meal preparation, and light housekeeping. It is designed to help individuals—particularly seniors or those with disabilities—maintain independence and overall well-being.

No, hospitalization is not required to receive home health care. While some individuals transition to home care after a hospital stay, many begin services without any prior hospitalization. Home health care is designed to support a wide range of needs, including chronic condition management, post-surgical recovery, injury rehabilitation, or assistance with daily living. Care plans are personalized to each individual’s circumstances, regardless of hospital history.